Lg refrigerator repair in San Mateo.

One of the most essential appliances in any home is the refrigerator—there’s no denying that. But imagine waking up one day to find all your food spoiled. That’s exactly what happened on Saturday, June 29th, for a customer in San Mateo. Early that morning, they made an urgent call to Triton Appliance Repair, panicked because their fridge had suddenly stopped cooling, and their groceries were starting to spoil. Adding to their frustration, the customer had just finished shopping for a family dinner they were supposed to host that weekend, turning the situation into a near disaster.

Understanding the urgency, our dispatcher team quickly arranged for a same-day afternoon appointment. Fortunately, our technician was able to finish his morning service earlier than expected and contacted the customer within an hour of their initial call, offering to stop by that morning instead. The customer was thrilled with this quick response.

When the technician arrived, he carefully listened to the customer’s concerns and assured them that the refrigerator would be thoroughly diagnosed in no time. After a professional assessment, it was determined that the compressor had failed, leading to a complete breakdown of the cooling system. While this is a common problem, it’s not a cheap fix. However, the technician was prepared and had the necessary certification (EPA) to handle the repair immediately, as Triton Appliance Repair can perform any maintenance or repairs on refrigeration units.

Though the customer briefly researched the cost of purchasing a new refrigerator, they found that it would be three times more expensive than the repair. With the added assurance of Triton Appliance Repair’s 6-month warranty on both the repair and the OEM compressor, the customer decided to proceed with the repair.

The repair took about three hours, and once it was complete, the refrigerator started cooling right away. The technician explained that it would take 12-16 hours for the fridge to return to its optimal temperature.

The following morning, as a courtesy, our dispatcher team followed up to check on the refrigerator’s performance. The customer was impressed and relieved to find their fridge was completely cold and ready for the family gathering. They were extremely satisfied with Triton Appliance Repair’s service and quick response, just in time for their big weekend event.